Booking, Payment & Cancellation Policy

1. Bookings & Payments

All bookings must be made through our website.
Full payment is required upfront to secure your spot.
We do not reserve or hold spots under any circumstances.
All bookings are strictly first come, first served based on payment confirmation.
Participants may not attend any session, clinic, or academy without prior payment.

2. Refund Policy

We do not offer refunds.
Where applicable, a credit will be issued in the form of a discount code for future use.

3. Cancellations & Credits

Weekly Clinics / Academies / Leagues

If you cancel within the same week of your scheduled session/game week, you will forfeit that week’s fee.
If you cancel before the week of the session, you will receive a credit in the form of a discount code to use on a future booking.

Once-Off Sessions

If you cancel within the same week of the event, you will forfeit the full fee.
If you cancel before the week of the event, you will receive a discount code credit to the value paid.

4. Transfers & Attendance

Bookings are non-transferable.
You may not send another participant in your place if you are unable to attend (Unless otherwise discussed).

5. Clothing & Merchandise

All clothing, including kits and apparel, is non-refundable.
No credits or discount codes will be issued for clothing purchases.
Once an order is placed, it cannot be changed or amended.

6. General Policy

By booking through our website, you agree to all terms outlined above.
These policies are in place to ensure fairness and smooth operation of all programmes.

7. Nationals Tournament

Please note that separate terms and conditions apply for our Nationals tournament.
Kindly refer to the official Nationals registration document for full details.